Privacy Policy

Tip the app ltd, (The Industry Plug) respects your privacy and is committed to protect the personal information of its users – clients, freelancer, collaborators and other visitors browsing the App/Site (“Users”) as well as affiliates, influencers and other collaborators interacting with The Industry Plug. We believe that you have a right to know our practices regarding the information we collect when you visit and/or use the App/Site. This Policy explains our privacy practices for the App/Site and services provided by The Industry Plug as well as privacy practices that apply to affiliates, influencers and other collaborators who are individuals. By accessing and/or using the App/Site and its related sites, applications, services, goods and/or registering for an account and/or using it as a collaborator to share comments on a specific project and/or registering to our affiliate or influencer or similar program, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.

Information We Collect

When you register to the App/Site, use it, complete forms, or use it as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, financial information (such as payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed Bookings, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws. We also collect information about your communications with The Industry Plug as well as communication with other users of The Industry Plug.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the App/Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the App/Site for preventing fraud and inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

Additionally, in order to improve your online experience at The Industry Plug, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

Once you register, your username, and additional information regarding your activity is made public and is visible to all Users of the App/Site. This information includes photos you upload, your published portfolio, booking information, ratings, and additional information you may choose to add to your profile. Please be aware that certain information, such as your username and profile, together with the content uploaded by you, will be publicly displayed when you use such features.

How Do We Collect Information?

Information provided by you – You directly provide us with most of the information we collect. You do this by filling out the registration details on the App/Site, linking to your The Industry Plug account, accounts of other social networks, completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about freelancers and their Bookings, education and profession, sharing of portfolio, ratings and feedbacks by clients and anything you choose to add to your user profile.

Information we collect when you use the App/Site – We collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. You can find further information about Cookies in our cookie policy.

Information we collect from other sources – We receive information from third party vendors and/or other commercially available sources, such as:

  • Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information from enrichment service providers to enhance and personalize your experience as well as from advertising and marketing partners in order to manage and measure our campaigns.
  • If you link, connect, or login to your Account with a third-party service (e.g. Google, Facebook, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
  • Advertising and marketing partners in order to monitor, manage and measure our campaigns.
  • We also receive certain information about you, if you are invited to The Industry Plug by another user (for example, as part of our collaboration tools and referral program), in such case we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with the terms of this Privacy Policy.

How Do We Use The Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the basis that:

  • you have provided your consent for us to use your personal information for a specific purpose;
  • our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services which you have purchased);
  • the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
  • the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

  • to provide you with quality service and security, to operate the App/Site, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience (including by making Booking suggestions, ranking search results, etc.).
  • to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace. For example, we use your information to track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioural analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to The Industry Plug marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use The Industry Plug. If you would like to challenge any such decision, please contact us at

admin@theindustryplug.co.uk.

 

  • to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
  • to promote and advertise the App/Site and The Industry Plug marketplace. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests or other promotional activities or events.
  • to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:

  • We use your personal information to send you direct marketing communications about our products, services or promotions from The Industry Plug’s that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.
  • Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each communication or by sending an email to admin@theindustryplug.co.uk
  • We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
  • in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our App/Site terms and take other actions as permitted by law.

 

Any user Under the Age of 18

Our App/Site is not intended for anyone under 18 years of age. No one under age 18 should provide any personal information to or on the App/Site. We do not knowingly collect personal information from any persons under 18. Parents and guardians should at all times supervise their children’s activities. If we learn we have collected or received personal information from a child under 18. we will delete that personal information. If you believe we might have any information from or about a child under 18, please contact us at admin@theindustryplug.co.uk

Sharing Personal Information with Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We share your personal information with third parties as detailed below:

  • We share personal information with service providers that provide us with services for the purpose of operating the Site, opening and operating your account as well as providing ancillary services and solutions. These include, among others, hosting services, billing and payment vendors, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions;
  • We share personal information to law enforcement agencies, public authorities or other parties in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of The Industry Plug’s, our customers, or the public;
  • We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments done via the App/Site and securing the App/Site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;
  • Our App/Site includes certain social media features. We also share limited personal information with such social media platforms and marketing partners, such as Facebook and Google, to promote our services or The Industry Plug’s marketplace. Such features and third-party services collect certain information about you and may set a cookie to enable their functionality. Such third parties’ features are governed by their policies.
  • We share personal information to help facilitate interactions between Users and the Freelancer to ensure the services you receive from the Freelancer will fit your needs; such sharing of information is limited in scope, will not include personal identifying information (PII) which is not already available to the Freelancer via the marketplace, and is only intended to improve the services provided by the Freelancer and your user experience;
  • Personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of The Industry Plug’s assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective client. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets.

Please note, your profile information and additional information regarding your activity is made public and is visible to all Users of the Site. When you publish your information and/or share your data with other Users, you do so at your own risk.

If you choose to share personal information with other users, including Freelancers providing you a service via The Industry Plug’s, such personal information is shared with other users as separate controllers. While The Industry Plug’s strives to protect your privacy and our Terms of Service require our Users to keep the information shared with them confidential, The Industry Plug’s cannot ensure that all Users will do so and it is your responsibility to ensure that other users will comply with your standards.

This Site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply with respect to data collected by reCAPTCHA. The use of Google reCAPTCHA is required in order to prevent fraud and misuse of the Site by use of automated machines. To learn more, please see Google’s privacy policy.

Where We Store Your Personal Information

Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, whose laws may differ from the jurisdiction in which you live. Whether to third parties or internally, any transfers of personal information from the European Economic Area (“EEA”) to countries not deemed to provide an adequate level of data protection are governed by European Union (EU) standard contractual clauses and/or equivalent data transfer regulations to protect the security and confidentiality of personal information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Cookies

We use cookies and similar technologies to improve and personalize your experience, provide our services, analyse website performance and for marketing purposes. To learn more about how we and our third-party service providers use cookies and your control over these Cookies please see the cookies section below.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not honour browser requests not to be tracked online (known as “Do Not Track”), but our cookie policy describes how you can opt out of receiving cookies.

External Links

Please note that the App/Site contains links to third party sites and if you link to a third party site from the App/Site, any data you provide to that site and any use of that data by the third party are not under the control of The Industry Plug’s and are not subject to this Policy. You should consult the privacy policies of each site you visit. This Policy applies solely to personal information collected by our App/Site. If you upload content, including personal information, to a social network and then tag the App/Site, your submission will be subject to that social network’s terms of use and privacy policy, even where you post on an official The Industry Plug’s page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

Security

We take great care in maintaining the security of the App/Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures. In addition, we contractually ensure that any third party processing your personal information equally provides for confidentiality and integrity of your data in a secure way. However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the App/Site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

Users who have registered to the App/Site agree to keep their password in strict confidence and not disclose such password to any third party.

Further information about our data security practices can be provided on request.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. If for any reason you have a problem with deleting your personal information, please contact The Industry Plug’s ‘s Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the App/Site and visiting your account profile page.

If you delete your User Generated Content (“UGC”), as defined in The Industry Plug’s Terms of Service, from the Site, copies of your UGC may remain viewable in cached and archived pages, or might have been copied or stored by other App/Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms of Service.

Contact Us

To exercise any of your rights in connection with your personal information, we kindly ask that you contact our support team. Please include all the relevant details, so your request can be handled correctly. We will process any requests in line with any local laws and our policies and procedures. If you do not have an active The Industry Plug’s account, please contact us at admin@theindustryplug.co.uk.

If you have any questions (or comments) concerning this Policy, please email our team at admin@theindustryplug.co.uk., and we will make an effort to reply within a reasonable timeframe.

Cookies policy

  1. Introduction
    1. Our website uses cookies.
    2. We will ask you to consent to our use of cookies when you first visit our website.
  2. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
  3. Cookies that we use

1)Cookie name: Elementor

 Provider: theindustryplug.co.uk

Type: HTML Expiry: Persistent

URL: https://theindustryplug.co.uk/

Cookie purpose description: Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time.

Source: https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.1.4time=1617569015

2)Cookie name: rc::a

Provider: google.com

Type: HTML

Expiry: Persistent

URL: https://tiptheapp.co.uk/subscribe/

Cookie purpose description: This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

Source: https://www.google.com/recaptcha/api.js?render=explicitver=3.1.1

via https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.1.4time=1617569015

3) Cookie name: rc::c

Provider: google.com

Type: HTML Session

URL: https://tiptheapp.co.uk/subscribe/

Cookie purpose description: This cookie is used to distinguish between humans and bots.

Source: https://www.google.com/recaptcha/api.js?render=explicitver=3.1.1

via https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.1.4time=1617569015

We use cookies for the following purposes:

  1. authentication and status – we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
  2. personalization – we use cookies to store information about your preferences and to personalize our website for you.
  3. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  4. advertising – we use cookies to help us to display advertisements that will be relevant to you.
  5. analysis – we use cookies to help us to analyze the use and performance of our website and services.
  6. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  1. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
  2. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
  3. https://support.google.com/chrome/answer/95647 (Chrome)
  4. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
  5. https://help.opera.com/en/latest/security-and-privacy/ (Opera)
  6. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
  7. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari)
  8. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)
    1. Blocking all cookies will have a negative impact upon the usability of many websites.
    2. If you block cookies, you will not be able to use all the features on our website.
    3. Cookie preferences

You can manage your preferences relating to the use of cookies on our website by emailing admin@theindustryplug.co.uk.

  1. Our details
  2. This website is owned and operated by Tip the app ltd.

We are registered in England and Wales under registration number 12952821, and our registered office is at Central Chambers, 227 London Road, Hadleigh, Benfleet, Essex, England, SS7 2RF

  1. You can contact us on:

Our support page on www.theindustryplug.co.uk Or by email admin@theindustryplug.co.uk.

Tip the app ltd, (The Industry Plug) respects your privacy and is committed to protect the personal information of its users – clients, freelancer, collaborators and other visitors browsing the App/Site (“Users”) as well as affiliates, influencers and other collaborators interacting with The Industry Plug. We believe that you have a right to know our practices regarding the information we collect when you visit and/or use the App/Site. This Policy explains our privacy practices for the App/Site and services provided by The Industry Plug as well as privacy practices that apply to affiliates, influencers and other collaborators who are individuals. By accessing and/or using the App/Site and its related sites, applications, services, goods and/or registering for an account and/or using it as a collaborator to share comments on a specific project and/or registering to our affiliate or influencer or similar program, you agree to the terms and conditions of this Policy, including to our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.

Information We Collect

When you register to the App/Site, use it, complete forms, or use it as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, physical address or billing information, telephone number or other contact details, financial information (such as payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed Bookings, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws. We also collect information about your communications with The Industry Plug as well as communication with other users of The Industry Plug.

We also collect information while you access, browse, view or otherwise use the Site. In other words, when you access the App/Site we are aware of your usage of the Site, and gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the App/Site for preventing fraud and inappropriate content or behaviour. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud.

Additionally, in order to improve your online experience at The Industry Plug, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

Once you register, your username, and additional information regarding your activity is made public and is visible to all Users of the App/Site. This information includes photos you upload, your published portfolio, booking information, ratings, and additional information you may choose to add to your profile. Please be aware that certain information, such as your username and profile, together with the content uploaded by you, will be publicly displayed when you use such features.

How Do We Collect Information?

Information provided by you – You directly provide us with most of the information we collect. You do this by filling out the registration details on the App/Site, linking to your The Industry Plug account, accounts of other social networks, completing application forms, skill tests and customer surveys (if any) as well as by posting and sharing additional information voluntarily. This can include information about freelancers and their Bookings, education and profession, sharing of portfolio, ratings and feedbacks by clients and anything you choose to add to your user profile.

Information we collect when you use the App/Site – We collect technical information indirectly and automatically through our systems. This information includes logging your Internet Protocol (IP) address, software configuration, operating system and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our Site. You can find further information about Cookies in our cookie policy.

Information we collect from other sources – We receive information from third party vendors and/or other commercially available sources, such as:

  • Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information from enrichment service providers to enhance and personalize your experience as well as from advertising and marketing partners in order to manage and measure our campaigns.
  • If you link, connect, or login to your Account with a third-party service (e.g. Google, Facebook, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
  • Advertising and marketing partners in order to monitor, manage and measure our campaigns.
  • We also receive certain information about you, if you are invited to The Industry Plug by another user (for example, as part of our collaboration tools and referral program), in such case we will receive limited information, such as your email address or other contact information, and we will use it for the same purpose it was provided and in accordance with the terms of this Privacy Policy.

How Do We Use The Information Collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a “lawful ground” for processing. In the majority of cases, processing will be justified on the basis that:

  • you have provided your consent for us to use your personal information for a specific purpose;
  • our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with services which you have purchased);
  • the processing is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
  • the processing is necessary to support our legitimate interests as a business (e.g. to improve our services to you), subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

We will use your personal information for the following purposes:

  • to provide you with quality service and security, to operate the App/Site, to perform our obligations to you and to develop and improve our service. For example, we use the information collected from you to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us to develop and improve our services to you, to understand and analyse your preferences and performance and to customize and personalize your experience (including by making Booking suggestions, ranking search results, etc.).
  • to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace. For example, we use your information to track and prevent fraudulent activities and other inappropriate activities, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. We conduct certain behavioural analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to The Industry Plug marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use The Industry Plug. If you would like to challenge any such decision, please contact us at

admin@theindustryplug.co.uk.

 

  • to contact you, as requested by you or as otherwise approved by you or permitted according to this Policy.
  • to promote and advertise the App/Site and The Industry Plug marketplace. For example, we use the information collected from you for the purpose of sending direct marketing messages (as detailed below), to show you information that may be of interest to you, to organize and facilitate referral programs, contests or other promotional activities or events.
  • to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law.

We will ask for your consent before using information for a purpose other than those set out in this Policy.

Direct marketing:

  • We use your personal information to send you direct marketing communications about our products, services or promotions from The Industry Plug’s that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.
  • Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each communication or by sending an email to admin@theindustryplug.co.uk
  • We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

How Long Do We Keep Personal Information?

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:

  • as long as it is necessary and relevant for our operations, e.g. so that we have an accurate record of your dealings with us in the event of any complaints or challenge; and
  • in relation to personal information from closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our App/Site terms and take other actions as permitted by law.

 

Any user Under the Age of 18

Our App/Site is not intended for anyone under 18 years of age. No one under age 18 should provide any personal information to or on the App/Site. We do not knowingly collect personal information from any persons under 18. Parents and guardians should at all times supervise their children’s activities. If we learn we have collected or received personal information from a child under 18. we will delete that personal information. If you believe we might have any information from or about a child under 18, please contact us at admin@theindustryplug.co.uk

Sharing Personal Information with Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

We share your personal information with third parties as detailed below:

  • We share personal information with service providers that provide us with services for the purpose of operating the Site, opening and operating your account as well as providing ancillary services and solutions. These include, among others, hosting services, billing and payment vendors, CRM systems, forum hosting, community management services, data and cybersecurity services, web analytics and performance tools, translation tools, IT SaaS services, session recording, communication systems, mailing systems, data optimization and marketing services, data enrichment services, legal and financial advisors or technical consultants. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions;
  • We share personal information to law enforcement agencies, public authorities or other parties in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of The Industry Plug’s, our customers, or the public;
  • We share personal information with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments done via the App/Site and securing the App/Site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;
  • Our App/Site includes certain social media features. We also share limited personal information with such social media platforms and marketing partners, such as Facebook and Google, to promote our services or The Industry Plug’s marketplace. Such features and third-party services collect certain information about you and may set a cookie to enable their functionality. Such third parties’ features are governed by their policies.
  • We share personal information to help facilitate interactions between Users and the Freelancer to ensure the services you receive from the Freelancer will fit your needs; such sharing of information is limited in scope, will not include personal identifying information (PII) which is not already available to the Freelancer via the marketplace, and is only intended to improve the services provided by the Freelancer and your user experience;
  • Personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of The Industry Plug’s assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective client. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets.

Please note, your profile information and additional information regarding your activity is made public and is visible to all Users of the Site. When you publish your information and/or share your data with other Users, you do so at your own risk.

If you choose to share personal information with other users, including Freelancers providing you a service via The Industry Plug’s, such personal information is shared with other users as separate controllers. While The Industry Plug’s strives to protect your privacy and our Terms of Service require our Users to keep the information shared with them confidential, The Industry Plug’s cannot ensure that all Users will do so and it is your responsibility to ensure that other users will comply with your standards.

This Site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply with respect to data collected by reCAPTCHA. The use of Google reCAPTCHA is required in order to prevent fraud and misuse of the Site by use of automated machines. To learn more, please see Google’s privacy policy.

Where We Store Your Personal Information

Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, whose laws may differ from the jurisdiction in which you live. Whether to third parties or internally, any transfers of personal information from the European Economic Area (“EEA”) to countries not deemed to provide an adequate level of data protection are governed by European Union (EU) standard contractual clauses and/or equivalent data transfer regulations to protect the security and confidentiality of personal information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Cookies

We use cookies and similar technologies to improve and personalize your experience, provide our services, analyse website performance and for marketing purposes. To learn more about how we and our third-party service providers use cookies and your control over these Cookies please see the cookies section below.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. We do not honour browser requests not to be tracked online (known as “Do Not Track”), but our cookie policy describes how you can opt out of receiving cookies.

External Links

Please note that the App/Site contains links to third party sites and if you link to a third party site from the App/Site, any data you provide to that site and any use of that data by the third party are not under the control of The Industry Plug’s and are not subject to this Policy. You should consult the privacy policies of each site you visit. This Policy applies solely to personal information collected by our App/Site. If you upload content, including personal information, to a social network and then tag the App/Site, your submission will be subject to that social network’s terms of use and privacy policy, even where you post on an official The Industry Plug’s page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.

Security

We take great care in maintaining the security of the App/Site and your information and in preventing unauthorized access, loss, misuse, alteration, destruction or damage to it through industry standard technologies and internal procedures. In addition, we contractually ensure that any third party processing your personal information equally provides for confidentiality and integrity of your data in a secure way. However, the transmission of data via the internet is not completely secure, and although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to the App/Site; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorized access.

Users who have registered to the App/Site agree to keep their password in strict confidence and not disclose such password to any third party.

Further information about our data security practices can be provided on request.

Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. If for any reason you have a problem with deleting your personal information, please contact The Industry Plug’s ‘s Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the App/Site and visiting your account profile page.

If you delete your User Generated Content (“UGC”), as defined in The Industry Plug’s Terms of Service, from the Site, copies of your UGC may remain viewable in cached and archived pages, or might have been copied or stored by other App/Site users. Proper access and use of information provided on the Site, including UGC, is governed by our Terms of Service.

Contact Us

To exercise any of your rights in connection with your personal information, we kindly ask that you contact our support team. Please include all the relevant details, so your request can be handled correctly. We will process any requests in line with any local laws and our policies and procedures. If you do not have an active The Industry Plug’s account, please contact us at admin@theindustryplug.co.uk.

If you have any questions (or comments) concerning this Policy, please email our team at admin@theindustryplug.co.uk., and we will make an effort to reply within a reasonable timeframe.

Cookies policy

  1. Introduction
    a. Our website uses cookies.
    b. We will ask you to consent to our use of cookies when you first visit our website.
  2. About cookies
    c. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the        browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    d. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid          until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the        user session, when the web browser is closed.
    e. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the          information stored in and obtained from cookies.
  3. Cookies that we use
    1) Cookie name: Elementor
    Provider: theindustryplug.co.uk
    Type: HTML Expiry: Persistent
    URL: https://theindustryplug.co.uk/
    Cookie purpose description: Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time.
    Source: https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.1.4time=1617569015

    2) Cookie name: rc::a
    Provider: google.com
    Type: HTML
    Expiry: Persistent
    URL: https://tiptheapp.co.uk/subscribe/
    Cookie purpose description: This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
    Source: https://www.google.com/recaptcha/api.js?render=explicitver=3.1.1
    via https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.1.4time=1617569015

    3) Cookie name: rc::c
    Provider: google.com
    Type: HTML Session
    URL: https://tiptheapp.co.uk/subscribe/
    Cookie purpose description: This cookie is used to distinguish between humans and bots.
    Source: https://www.google.com/recaptcha/api.js?render=explicitver=3.1.1

    via https://secureservercdn.net/160.153.138.53/98a.3c9.myftpupload.com/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.1.4time=1617569015

We use cookies for the following purposes:

  1. authentication and status – we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
  2. personalization – we use cookies to store information about your preferences and to personalize our website for you.
  3. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  4. advertising – we use cookies to help us to display advertisements that will be relevant to you.
  5. analysis – we use cookies to help us to analyze the use and performance of our website and services.
  6. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  1. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.
  2. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
  3. https://support.google.com/chrome/answer/95647 (Chrome)
  4. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
  5. https://help.opera.com/en/latest/security-and-privacy/ (Opera)
  6. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
  7. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari)
  8. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)
    1. Blocking all cookies will have a negative impact upon the usability of many websites.
    2. If you block cookies, you will not be able to use all the features on our website.
    3. Cookie preferences

You can manage your preferences relating to the use of cookies on our website by emailing admin@theindustryplug.co.uk.

  1. Our details
  2. This website is owned and operated by Tip the app ltd.

We are registered in England and Wales under registration number 12952821, and our registered office is at Central Chambers, 227 London Road, Hadleigh, Benfleet, Essex, England, SS7 2RF

  1. You can contact us on:

Our support page on www.theindustryplug.co.uk Or by email admin@theindustryplug.co.uk.